3 Ways to Reduce Long Lead Times

Over the past few years, laboratories have grown all too familiar with the phrase “supply chain issues.” Extended lead times can disrupt workflows, delay projects, and strain budgets. Fortunately, Chrom Tech has remained ahead of the curve—helping labs maintain productivity by keeping critical chromatography and mass spectrometry supplies in stock and ready to ship.

How To Reduce Long Lead Times in Your Lab

While supply chain challenges can’t always be avoided, there are several ways to minimize their impact. Here are three practical steps to keep your lab running smoothly:

1. Communicate early and often. If you’re in a bind or facing an urgent need, reach out to us right away. Chrom Tech’s customer support team works daily with laboratories to identify and reserve high-demand consumables. Whether by phone, email, or live chat, we respond promptly during business hours to help you secure the products you need—when you need them.
2. Know your usage patterns. Planning ahead can make all the difference. By sharing your recurring order quantities and estimated usage, we can anticipate your needs and ensure your most-used products are always stocked and ready to ship. Proactive forecasting helps prevent unexpected delays.
3. Browse our featured in-stock products. Looking for immediate availability? Explore our in-stock products page for commonly ordered items that are pre-stocked in our warehouse. These featured consumables are selected based on customer demand and are ideal for labs looking to shorten turnaround times.

Who To Contact for Fast Assistance

Our technical sales and customer support teams are always ready to help you identify in-stock alternatives or compatible replacements to minimize downtime. Sometimes, the solution is as simple as switching to a different color or packaging size of the same product. Other times, we help customers source equivalent parts when original items are backordered. Whatever the challenge, Chrom Tech is committed to keeping your operations moving.

What Products Does Chrom Tech Keep in Stock?

Chrom Tech’s warehouse maintains a wide inventory of essential consumables and replacement parts to reduce customer lead times. Our stocked products include:

• Vials and caps for autosamplers
• 96-well plates and reservoir trays
• Syringe filters and filtration accessories
• LC and GC replacement parts, including lamps, seals, and fittings

Our in-stock guarantee page lists frequently purchased consumables that we keep available year-round for rapid order fulfillment.

Customer Success: Fast Turnaround When It Matters Most

Chrom Tech has helped countless customers avoid downtime thanks to our extensive on-hand inventory. For example, a laboratory recently contacted us needing a replacement deuterium lamp by the next business day. Because we stock these lamps, we were able to ship immediately—and the customer received their lamp on time.

In another instance, a customer facing delays in obtaining 96-well plates reached out for help. Since we keep pallets of deep well plates in stock, we fulfilled their order same-day. Similarly, during a recent pipette tip shortage, we supplied a universal-fit alternative that allowed multiple labs to maintain productivity without delay.

Plan Ahead and Partner With Chrom Tech

By collaborating with Chrom Tech, laboratories can effectively mitigate the effects of supply chain delays. We recommend:

• Maintaining open communication with our technical support team
• Providing monthly usage forecasts for your most frequently ordered items
• Exploring our featured in-stock products to ensure fast turnaround

With our responsive customer service and robust inventory, Chrom Tech is your trusted partner for minimizing lead times and keeping your lab running efficiently.